Contact
If you need help with or have questions concerning your order, please contact us via email at FreedomToDreamShop@intermiamicf.com.
General Information
All products, promotions, discounts, and offers on https://freedomtodream.shop are available while supplies last on a first come, first served basis. All offers are limited to available stock and apply only to eligible items at https://freedomtodream.shop/. Unless otherwise noted, all prices exclude taxes and shipping charges.
Returns and Refunds
All items are final sale. No refunds or credits will be issued.
Pre-Orders
Pre-ordered items are not available to ship at the time of purchase. Shipping timelines on pre-orders are detailed in the product description and your confirmation email. Note that unless otherwise noted, any order that includes a pre-order item will not ship until all items are available. Shipping and delivery dates on these items are not guaranteed. While we make every effort to communicate accurate delivery estimates around your orders, unanticipated production delays for pre-order items do happen. If an item in your order has been affected by a production delay, we will notify you via email as soon as possible.
If you do place a pre-order from our store, please note the following:
· Payment is charged immediately at checkout
· If you are ordering a pre-order item with an in-stock item, unless otherwise noted, your order will ship when the pre-order item becomes available.
· Pre-order timelines can vary based on product. Please refer to the product description for estimates on when the item you’re ordering is intended to ship.
· The date listed on the product page is an estimation based on details from the merchandise provider and can vary depending upon demand.
· Details regarding delays are communicated when information is provided by the vendor.
· If an update has not been provided, we don’t have the information readily available yet.
General Shipping Information
Yes, we offer shipping internationally to several countries. Please check with your local customs office if you have any questions about your local or international import laws prior to placing your order. We are not responsible for orders confiscated by legal authorities of your country or state. In some instances, due to high demand, longer shipment timelines may apply. We will do our best to disclose these timelines to you when purchasing. Shipping and delivery dates aren’t guaranteed unless otherwise noted. Once an order leaves our warehouse, carrier shipping delays may occur due to factors outside our control. We unfortunately can’t control how quickly an order arrives once it has left our warehouse. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date. Risk of loss and title pass upon our delivery to the carrier, to the extent permitted by law. If delivery cannot be completed due to customer actions or inactions (including refusal, unavailability, or inaccurate information), you are responsible for any additional fees or costs relating to further attempts, storage, reshipment, or return.
Customs Charges, Duties & Import Taxes
Depending on your country, you may be charged customs/import fees. Customs charges and fees are the sole responsibility of the purchaser; we are not responsible for any additional customs charges or fees once your package has left our facility. Unfortunately, there is no way we can tell how much these charges will be. For more information regarding your country’s custom policies contact your local customs office.